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MetricOccupational health and safety

Close calls identified

Measurement answer

What this metric measures

Reported number of work-related incidents identified during the reporting period in which no injury or ill health occurred but the documented circumstances could have caused harm, retained with the reporting and deduplication process.

Specification

Metric specification

Result format
Structured table
Unit
Structured table — see field-level units
Reporting basis
Reporting-period identified-event flow with incident and identification dates
Aggregation
Count validated unique events only after cross-channel and cross-site deduplication
Pillar
Social
Topic
Occupational health and safety
Controlled domain
Workforce
Entity type
Metric

Reporting boundary

Count validated unique zero-harm events, not reports, reporters or exposed people. Sum only after cross-channel and cross-site deduplication. A high-potential incident is a separate classification and is not assumed to equal every close call.

Verified source occurrences

Framework coverage

This is one canonical metric. The bindings below show every verified framework occurrence without creating duplicate metric pages. Edition, disclosure, role, and relationship remain source-specific.

  • Adopting Disclosure

    GRI Standards

    Source evidence
    Publisher
    Global Reporting Initiative
    Edition
    2018 edition, effective for reports published from 1 January 2021
    Requirement
    Not Specified
    Relationship
    Defines Disclosure
    Mapping outcome
    Direct Evidence
    Source locator
    Disclosures 403-8 to 403-10, compilation requirements and glossary, PDF pages 19-31
    Open official framework source

Value structure

Dimensions and units

Unit
Structured table — see field-level units
Reporting basis
Reporting-period identified-event flow with incident and identification dates

Unit meaning: This metric is reported as a structured table; each field carries the unit stated in the table fields below.

Table fields and units

  • Identified events — count of validated unique close calls under the declared classification and deduplication method
  • Reporting channel, validation state, deduplication key and rule, and anonymous-report handling
  • Zero-harm state, incident type, hazard type, high-potential flag, and worker involvement
  • Incident date, identification date, site or geography, reporting period, source and assurance status

Published dimensions

  • Classification authority, version, incident type, hazard, and zero-harm state
  • Reporting channel, submitted, validated, duplicate, reclassified, or closed status
  • Deduplication key, rule, anonymous-report treatment, and high-potential flag
  • Employee or non-employee involvement where known
  • Incident date, identification date, site or geography, and reporting period

Disclosure method

Formula information

Status
Not applicable
Formula type
Structured Disclosure

Disclosure form

No single formula

Populate the structured fields from qualifying source observations and retain each field-level unit, boundary, status, and method; do not collapse the disclosure into one calculated value.

Verified sources

Evidence and status sources

Sustopedia checked each record-specific claim directly against primary publisher material. Labels distinguish current measurement authority from future compatibility and corroborative, legal, edition, or method status context. Corroborative evidence can support a stated limitation but cannot establish the core measurement by itself.

Measurement evidence

  • Measurement evidenceChecked 15 August 2026

    GRI 403: Occupational Health and Safety 2018

    Publisher
    Global Reporting Initiative
    Edition
    2018 edition, effective for reports published from 1 January 2021
    Locator
    Disclosures 403-8 to 403-10, compilation requirements and glossary, PDF pages 19-31

    Supports: Official publisher reference linked specifically to the Sustopedia metric “Close calls identified”; interpret it with the source-edition basis and limitations shown on this page.

    Open official source

Use with context

Interpretation boundaries

Method disclosures required

Source-edition basis: Effective GRI 403: Occupational Health and Safety 2018 supplies restricted factual observation context; its protected method is not implemented.

  • State that the value counts identified and validated events rather than all events that may have occurred.
  • Fix actual harm to none and name the classification authority, version, reporting channel and validation state.
  • State deduplication key and rule, anonymous-report treatment, site and reporting period.
  • Keep high-potential classification separate and explain reporting-culture limitations.

Record-specific limitations

  • The count is highly sensitive to reporting culture, training, retaliation safeguards and channel access.
  • A higher count can indicate better reporting rather than less safe work.
  • The value is not exposure normalized and is not a safety-performance score.

Interpret this metric with the stated reporting boundary, period convention, value shape, and unit. Results prepared with different boundaries or conventions may not be directly comparable.

Measurement evidence supports the core record-specific claims described above. Corroborative evidence can support limitations, while compatibility and status sources provide their separately labelled context. None of these cards by itself determines an organisation's legal applicability, filing readiness, assurance status, or compliance conclusion.