Sustopedia

Search Sustopedia

Results stay grouped by content type. A future collection joins Search as its own labelled group when its public index is ready.

MetricConsumers and product responsibility

Product and service health and safety noncompliance incidents

Measurement answer

What this metric measures

Distinct incidents in which product or service health and safety impacts were determined not to comply with a named regulation or voluntary code.

Specification

Metric specification

Result format
Structured table
Unit
Distinct health and safety noncompliance incidents
Reporting basis
Reporting period
Aggregation
Add only non-overlapping records after applying the stated identity and deduplication controls
Pillar
Social
Topic
Consumers and product responsibility
Controlled domain
Consumers and end users
Entity type
Metric

Reporting boundary

Add only disjoint incident matters. Product, hazard, jurisdiction and outcome views may overlap; information-and-labeling incidents remain separate.

Cross-library identity

Library mappings and variants

These links compare quantity, population, boundary, period, unit, denominator, aggregation, dimensions, and method edition. Partial relationships are navigation aids only and never authorize observation reuse.

Verified source occurrences

Framework coverage

This is one canonical metric. The bindings below show every verified framework occurrence without creating duplicate metric pages. Edition, disclosure, role, and relationship remain source-specific.

  • Adopting Disclosure

    GRI Standards

    Source evidence
    Publisher
    Global Reporting Initiative
    Edition
    2016
    Requirement
    Not Specified
    Relationship
    Defines Disclosure
    Mapping outcome
    Direct Evidence
    Source locator
    Disclosure 416-2, PDF page 9
    Open official framework source

Value structure

Dimensions and units

Unit
Distinct health and safety noncompliance incidents
Reporting basis
Reporting period

Unit meaning: A non-negative count of distinct incident matters under the named regulation or code; products, hazards, findings and outcomes are not automatic extra incidents.

Table fields and units

  • Incident identity
  • Product or service
  • Lifecycle stage
  • Rule
  • Authority
  • Jurisdiction
  • Finding date
  • Outcome

Published dimensions

  • product or service
  • category or batch
  • lifecycle stage
  • market and jurisdiction
  • regulation or code
  • authority
  • event and decision dates
  • finding and outcome
  • deduplication rule

Disclosure method

Formula information

Status
Not applicable
Formula type
Structured Disclosure

Disclosure form

No single formula

Populate the structured fields from qualifying source observations and retain each field-level unit, boundary, status, and method; do not collapse the disclosure into one calculated value.

Verified sources

Evidence and status sources

Sustopedia checked each record-specific claim directly against primary publisher material. Labels distinguish current measurement authority from future compatibility and corroborative, legal, edition, or method status context. Corroborative evidence can support a stated limitation but cannot establish the core measurement by itself.

Measurement evidence

  • Measurement evidenceChecked 15 August 2026

    GRI 416: Customer Health and Safety 2016

    Publisher
    Global Reporting Initiative
    Edition
    2016
    Locator
    Disclosure 416-2, PDF page 9

    Supports: Supports the product and service health and safety noncompliance incident profile.

    Open official source

Use with context

Interpretation boundaries

Method disclosures required

Source-edition basis: GRI 416: Customer Health and Safety 2016, current effective edition at the research cutoff.

  • Name the applicable rule, authority and jurisdiction.
  • Define incident identity and period treatment.
  • Keep affected products, outcomes and recalls distinct from incident count.

Record-specific limitations

  • The count depends on applicable rules, monitoring, complaints, enforcement and classification.
  • It does not measure severity, units exposed, consumers harmed, injury frequency, recalls, compliance rate or overall safety.

Interpret this metric with the stated reporting boundary, period convention, value shape, and unit. Results prepared with different boundaries or conventions may not be directly comparable.

Measurement evidence supports the core record-specific claims described above. Corroborative evidence can support limitations, while compatibility and status sources provide their separately labelled context. None of these cards by itself determines an organisation's legal applicability, filing readiness, assurance status, or compliance conclusion.